METRO Service Desk

Features METRO Service Desk

The mobile client for METRO Service Desk maintenance was created for the internal purposes of MAKRO Cash & Carry ČR s.r.o.
/ METRO Cash & Carry Slovakia s.r.o.The METRO Service Desk maintenance application is a clear and efficient tool designed for recording, processing and evaluating incidents.
Allows you to manage the life cycle of an incident from its inception to closure.Main function:- Creating new incidents, editing existing incidents, changing the status of an incident- Attaching photos to incidents- Automatic sending of notifications of incident changes- Monitoring the progress of incident resolution